FAQ
How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding ...
What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this...
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge.
Using the app...
How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in...